About Launched

Built by operators
for operators.

Launched exists for one reason: to give small and mid-sized businesses the AI advantage that used to belong only to enterprise teams with seven-figure tech budgets.

Our story

We were tired of watching good businesses lose to bad systems.

For years, our founders ran service businesses, marketing agencies, and sales teams. Same problem everywhere: leads slipping through the cracks, follow-up taking days instead of seconds, calls going unanswered, reviews going unreplied, and a CRM that nobody actually used.

Meanwhile, enterprise companies were quietly using AI to capture, qualify, and convert leads in seconds. The tech existed. It just wasn't accessible to a med spa in Tampa or a contractor in Sacramento.

So we built it. Launched is the AI Growth OS — one platform that replaces 5+ tools and acts like an entire growth team, working 24/7 in the background. Based in Palmetto, Florida, we serve businesses across the US.

By the numbers · last 12 months

Live

2.4M+

Leads captured for clients

94%

Calls answered by AI

$8.4k

Avg monthly savings vs. hiring

3.4×

Lead-to-customer conversion lift

Figures reflect aggregated results across client deployments.

Meet the founders

Real operators. Not a faceless brand.

Launched is built by the team behind Helium Digital — operators who've run the businesses we now build software for.

Erik Remmel

Co-founder · Helium Digital

20 years in marketing — multiple agencies and a radio network — now building the AI software behind Launched (SERA, LeadFlow, ListingVidz). Erik has helped 1,000+ businesses get found and grow.

erikremmel.com LinkedIn

Ernie Bilodeau

Co-founder · Helium Digital

Air Force veteran, former corporate executive, and multi-franchise owner. Ernie installs the AI workflows and operational systems that run quietly in the background — the infrastructure that actually moves the numbers.

erniebilodeau.com LinkedIn

What we believe

Four principles. No exceptions.

Customer-obsessed

Every product decision starts with a real client problem. Not a roadmap meeting.

Simple by default

If a busy operator can't grasp it in 60 seconds, we redesign it. Software shouldn't need a manual.

AI-first, not AI-bolted-on

We didn't add AI to a CRM. We built the OS around AI from day one. It shows.

Built to last

No flash-in-the-pan features. Every product is hardened, supported, and built to compound year over year.

Why Launched is different

We're not another CRM. We're the team you'd hire if you could.

Most "AI tools" hand you a feature and walk away. We hand you a system — chat, voice, follow-up, CRM, reviews, ads, content, SEO — and we set it up, train it on your business, and tune it as you grow.

Think of Launched less like software and more like the senior growth ops team you can't justify hiring full-time. The difference shows up in your calendar within the first 30 days.

Done-for-you onboarding
Trained on your business
One platform, not 5+
Real human support
No long-term contracts
Tax-deductible expense

See how it works

NOVA

Always working. Never off the clock.

Ready to see Launched
working for your business?

15 minutes. We'll show you exactly how Launched will capture, convert, and close for you — and what month one looks like.

Book a Demo Contact us

Built by operatorsfor operators.