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Home Services

AI for HVAC, plumbing, roofing
never miss a service call.

Service businesses live and die by speed-to-call. Launched answers every call instantly, dispatches via SMS, books the appointment, and runs your reviews and recall campaigns on autopilot.

100%
Calls answered
+38%
Booking rate
-43%
Speed-to-dispatch
4.9★
Avg review rating

Based on aggregated results across deployments. See real case studies →

Why home services pick Launched

The four problems we solve on day one.

Emergency calls go to voicemail

NOVA picks up 24/7. Urgent calls get routed to your on-call tech via SMS in seconds.

Estimate response time

AI follow-up fires the moment a quote is requested. No human delay between request and reply.

Seasonal demand spikes

Heat waves, frozen pipes, storm damage — AI handles the call volume your front office can't.

Recurring service drop-off

Automated maintenance reminders pull in tune-ups, filter changes, annual inspections.

In your business

What Launched does for home services.

Dispatch coordination

Caller location and issue auto-tagged, routed to nearest tech with full context.

Quote follow-up

Multi-touch SMS + email until the customer books, declines, or asks for callback.

Maintenance recall

Annual reminders fire automatically — your customer base becomes a renewable revenue stream.

Reviews + reputation

Each completed job triggers a review request. Five-star average drives Map Pack rankings.

How Launched works for home services

Never miss the call that pays for the truck.

When a pipe bursts or the AC dies, homeowners call until someone answers — and the first to pick up wins the job. If your techs are in the field and the phone rolls to voicemail, that revenue walks. Launched answers every call, books the work, and keeps your customers coming back, without adding office staff.

Capture every service call, 24/7

NOVA, your AI voice agent, answers every call in seconds — emergencies at 2am included. She triages urgency, captures the address and problem, and books the visit while your techs stay on the tools instead of fielding the phone.

Fill the schedule, cut the no-shows

Appointment automation offers real service windows, books the job, and sends text reminders — keeping your dispatch board full and your trucks from rolling to empty driveways.

Turn one-time jobs into repeat revenue

The customer you served last spring is your easiest sale. Database reactivation sends seasonal tune-up and maintenance reminders that turn one-off calls into recurring service plans — revenue you already earned the right to.

Own the local map

After every job, review automation collects fresh five-star reviews that, with local SEO, push you to the top of the map pack for "[your service] near me" — right where urgent searches happen.

Home services FAQ

Questions home-service pros ask.

Can it handle emergency calls in the middle of the night?

Yes. NOVA answers 24/7, identifies true emergencies, captures the details, and either books the visit or escalates to your on-call tech — so urgent jobs never go to a competitor.

What happens when my techs are all in the field?

Every call is still answered instantly. NOVA books the job and sends you the summary, so no lead is lost just because the whole crew is busy.

Can it remind past customers about maintenance?

Yes. Automated reactivation sends seasonal tune-up and maintenance reminders to past customers, turning one-time jobs into recurring service revenue.

How do I rank higher for "near me" searches?

Consistent fresh reviews plus local SEO strengthen your Google Business Profile, lifting your map-pack position for the urgent searches customers make.

Does it integrate with my dispatch or scheduling software?

In most cases, yes. Launched connects to common scheduling and CRM tools, and our team configures it around your existing dispatch workflow.

How fast can I get started?

Most home-service businesses are live within a couple of weeks. We build your call answering, booking, reminders and review flows, then train your team before launch.

What clients say

Real reviews from real clients.

See Launched live
for your home service.

15-minute walkthrough on your business. We'll show exactly how AI handles your day from day one.