NOVA AI is online — talk to her live
Review Automation

More 5-star reviews.
Less asking awkwardly.

AI sends review requests at the exact moment a customer is happiest — right after the appointment, the install, the case closes — and follows up automatically until the review lands. Your team never has to ask.

+47
Reviews per month avg
4.8★
Avg star rating after 90 days
38%
Review request → review rate
0
Manual asks needed
How it works

Ask at the right moment. Get the review every time.

Most review requests fail because they come too late, ask too much, or get lost in the inbox. Launched fixes all three.

The AI watches for the trigger — appointment completed, payment received, case closed — and sends a tailored review request within minutes. SMS, email, or both, on a smart cadence that respects the customer's attention.

  • Auto-trigger on completion
  • Smart 1–7 day follow-up
  • SMS + Email channels
  • Direct link to Google
  • Negative-feedback intercept
  • AI-drafted review replies
Book a demo
Review Automation
Active
Hi Sarah! Thanks for choosing us yesterday — would you mind sharing a quick review? It really helps our small team. ⭐
Just left one! 5 stars 🎉
Thank you! 🙏 We just sent your $10 referral credit.
Built-in

Everything you need to build an unstoppable review engine.

Trigger detection

Detects job completion, appointment finish, or invoice payment automatically — no manual tagging.

SMS + email

Send via the channel they prefer. Both run in parallel for higher conversion. Respects unsubscribes.

Direct-to-Google links

One-tap review URL pre-loaded with your business — no friction, no copy/paste.

Negative-feedback intercept

Unhappy customers route to your inbox first — public review only triggers if they're satisfied.

AI-drafted replies

Every new review gets a tailored on-brand reply suggested for your approval — or auto-posted if you trust it.

Reporting + alerts

Live dashboard for star average, review velocity, response rate. Push alerts on every new review.

Industries

Reviews that drive real business results.

Med Spas

Build the local trust that books appointments.

Local searchers compare star ratings before they pick. Med spas using Review Automation see avg ratings climb 0.4 stars in 90 days.

Contractors

Show up first when neighbors search "[trade] near me."

More 5-star Google reviews means higher Map Pack rankings, which means more inbound estimate requests for free.

Law Firms

Convert "I'll think about it" into "I'm calling today."

Reviews are social proof for high-stakes decisions. Firms using Review Automation see consult conversion lift 18-24%.

How review automation works

More five-star reviews, on autopilot.

Reviews are the first thing customers check and a major factor in local ranking — yet most happy clients never get asked. Review automation invites every customer at the right moment, makes leaving a review effortless, and helps you respond to all of them, so your reputation compounds.

Ask every customer, at the right time

Automatic text and email requests go out right after the visit — when satisfaction is highest — so you stop leaving reviews on the table.

Make leaving a review effortless

One tap takes customers straight to your Google profile. Less friction means far more reviews actually get written.

Catch issues before they go public

When a customer signals they're unhappy, you're alerted so you can make it right personally — turning a would-be problem into a save.

Respond and rank

AI-drafted replies help you respond to every review quickly, and a steady stream of fresh ratings strengthens your local SEO and map-pack position.

Review automation FAQ

Questions about reviews.

How does it get me more reviews?

It automatically asks every customer right after their visit and makes leaving a review a single tap — removing the friction that normally stops people.

Which review sites does it support?

Google is the priority for local businesses, and the system can support other major platforms relevant to your industry.

Is this allowed under Google's rules?

Yes. We invite every customer to share honest feedback — we don't buy reviews or hide negative ones. The unhappy-customer alert simply lets you resolve issues directly.

Does it help me respond to reviews?

Yes. AI drafts professional replies for every review so you can respond quickly — which both customers and Google value.

What about a negative review?

You're alerted to unhappy feedback so you can make it right, and AI helps you craft a calm, professional public response.

How quickly can it go live?

Most businesses are live within a couple of weeks, with review requests and response workflows set up.

What clients say

Real reviews from real clients.

47 new 5-star reviews per month.
On autopilot.

Stop asking. Start automating. See exactly how Review Automation runs for a business like yours.