Restaurants lose reservations to busy lines and miss regulars who stop coming. Launched takes every call, books the reservation, runs win-back campaigns, and drives 5-star reviews automatically.
When the host stand is slammed, calls go to voicemail. NOVA picks up every one.
Confirmation reminders (SMS + email) and deposit options for prime times slash no-shows.
Win-back campaigns target customers who haven't visited in 60+ days.
Auto-request after-the-meal — even from delivery and takeout — and watch the star rating climb.
AI handles party size, time, dietary requests, and books straight to your reservation system.
High-value calls (corporate catering, events) get qualified and routed to your manager fast.
Inactive customer detection and automated come-back-now offers.
Star ratings climb, Map Pack rankings follow, walk-ins increase.
When the room is full, nobody can answer the phone — so reservations, takeout orders, and high-value catering inquiries go unanswered, and guests call somewhere else. Launched answers every call, captures every booking, and brings guests back, without pulling staff off the floor.
NOVA, your AI voice agent, picks up instantly when your team is slammed — answering hours, menu and reservation questions and taking the booking so the phone never costs you a table.
Catering and private-party inquiries are your highest-ticket calls and the easiest to miss. NOVA captures the details and uses booking automation to schedule the consultation or hold the date.
Database reactivation turns past guests into repeat visits with timely texts about specials, events and slow-night offers — filling seats you'd otherwise leave empty.
Review automation invites happy guests to leave a review, and with local SEO you climb the map pack for "restaurants near me" — where hungry diners decide.
Yes. NOVA answers every call instantly during the rush, handling reservations and common questions so staff stay on the floor and no booking is missed.
Yes. NOVA is trained on your hours, menu and policies, so she answers common questions naturally and books the table or order.
She captures the event details and books a consultation or holds the date — so your most valuable inquiries never slip through during service.
Yes. Automated reactivation texts past guests about specials and events, filling slow nights with people who already love your food.
In most cases, yes. Launched connects to common reservation and CRM tools, and our team configures it around how your restaurant runs.
Most restaurants are live within a couple of weeks. We build your call answering, reservations, catering capture and review flows, then train your team.
15-minute walkthrough on your business. We'll show exactly how AI handles your day from day one.