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Salons & Beauty

AI for salons & beauty
every chair full, every regular reactivated.

Salons live on referrals and reviews — and lose revenue when the chair sits empty. Launched answers every call, books appointments, runs review campaigns, and reactivates lapsed clients.

+45%
Appointments booked
-49%
No-show rate
+38%
Reactivated clients
4.9★
Avg review rating
Why salons & beauty pick Launched

The four problems we solve on day one.

Front-of-house chaos

NOVA handles routine bookings and inquiries so your team focuses on the chair.

Empty chair = lost revenue

Real-time underbook detection triggers automated promo offers to interested past clients.

Manual review collection

Auto-trigger 5-star Google reviews after each appointment. Higher local rankings = more walk-ins.

Lapsed regulars

Anniversary reminders, color recall (6-8 week cadence), seasonal promo sequences.

In your business

What Launched does for salons & beauty.

Appointment booking

AI qualifies service, stylist preference, color match notes, books straight in.

Color recall

Automated 6-week reminder for color clients. Predictable recurring revenue.

Retail upsell

After-appointment SMS recommends the products used during the service.

Reviews + referrals

Star average climbs, referral programs auto-track and reward.

"Our chairs are 92% utilized now versus 68% before. The recall campaigns alone changed the business."

O
Owner
Hair Salon · Chicago, IL
How Launched works for salons & spas

A chair that's always booked and rebooked.

Your stylists can't answer the phone mid-color, so booking calls go to voicemail and walk to the salon down the street. Launched answers every call, books and rebooks clients, fills last-minute cancellations, and keeps regulars coming back — hands-free.

Answer and book while you're with a client

NOVA, your AI voice agent, answers instantly — covering services, pricing and availability — and books the appointment so nobody has to step away from the chair.

Cut no-shows and fill cancellations

Appointment automation sends reminders and offers open slots when someone cancels, so your stylists' columns stay full.

Keep clients on a rebooking rhythm

Color and cuts run on a cycle. Database reactivation reminds clients when they're due and wins back the ones who've drifted.

Become the most-reviewed salon nearby

Review automation turns happy clients into five-star reviews, and with local SEO you rank for "salon near me."

Salon & spa FAQ

Questions salon owners ask.

Can it book while my stylists are busy?

Yes. NOVA answers every call instantly and books the appointment, so no one has to leave a client to pick up the phone.

Can it book specific stylists and services?

Yes. She books by service and provider against real availability, so the calendar stays accurate.

How does it fill last-minute cancellations?

When a slot opens, automated outreach offers it to your waitlist and recent clients, so cancellations get refilled fast.

Can it get clients to rebook?

Yes. Automated reminders prompt clients to rebook on their usual cycle and win back those who haven't been in a while.

Does it work with my booking software?

In most cases, yes. Launched connects to common salon booking tools, configured around how you run your chairs.

How quickly can we go live?

Most salons are live within a couple of weeks, with booking, reminders, rebooking and reviews configured.

See Launched live
for your salons & beauty.

15-minute walkthrough on your business. We'll show exactly how AI handles your day from day one.