Help & Support
Our team is here to make sure Launched is working hard for your business every day.
Send us a message and we'll get back to you within one business day.
support@golaunched.coSchedule a 15-minute call with our team for onboarding help, account questions, or a strategy session.
Schedule a CallOur team is available during the following hours. For urgent issues outside of business hours, email us and we'll respond as quickly as possible.
Monday – Friday
9:00 AM – 6:00 PM EST
Response within 1 business day
Monday – Friday
9:00 AM – 5:00 PM EST
(866) 554-1646
Quick answers to the most frequent support topics. For a full FAQ, visit our FAQ page.
Visit app.golaunched.co and enter the email and password you used when signing up. If you've forgotten your password, click "Forgot password" on the login page and we'll send a reset link to your email.
Most accounts are fully live within 2–5 business days. Our team handles all the technical setup including integrations, AI training, and workflow configuration. You'll receive a kickoff call invite within 24 hours of signing up.
Launched integrates with hundreds of tools including Google, Outlook, Salesforce, HubSpot, Zapier, and more. Visit our integrations page for the full list. Your onboarding specialist will walk you through connecting your tools during setup.
Yes. Launched has no long-term contracts. You can upgrade, downgrade, or cancel your plan at any time from your account settings or by contacting support at support@golaunched.co. Cancellations take effect at the end of your current billing period.
All calls, texts, and lead interactions are logged in your dashboard in real time. If an edge case requires human follow-up, you'll receive an immediate notification. You can also review and replay any conversation at any time from the Launched dashboard.
Email support@golaunched.co with a description of the issue, your account email, and any screenshots or screen recordings if available. For urgent issues, call us directly at (866) 554-1646.